Terms & Conditions

Welcome to Kasatha! By accessing our website (https://kasatha.com/) and using our services, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General Information

Kasatha operates as an online store that allows users to purchase products. By creating an account and making a purchase on Kasatha, you agree to be bound by these terms and conditions and our Privacy Policy. These terms apply to all visitors, customers, and others who access or use our services.

2. Account Creation

To purchase products on Kasatha, you must create an account. You agree to provide accurate and current information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. If you suspect unauthorized use of your account, please contact us immediately by email at info@kasatha.com.

3. Product Information and Availability

We strive to ensure that all product descriptions, pricing, and availability are accurate. However, errors may occur. If we discover an error in the price or availability of any product you have ordered, we will notify you immediately and give you the option to confirm or cancel your order. Kasatha reserves the right to refuse or cancel any orders that contain pricing errors, whether the order has been confirmed or paid for.

4. Pricing and Payment

All prices on Kasatha are displayed in Egyptian pounds and include applicable taxes, unless otherwise stated. We offer multiple payment methods, and you agree to pay for any products you purchase using one of the approved methods.

In the event of non-payment or refund, we reserve the right to take legal action and recover the amounts due plus any additional costs.

5. Shipping and Delivery

We strive to deliver your orders on time. Shipping costs and estimated delivery times are displayed at checkout. Kasatha is not responsible for delays caused by third-party shipping providers or events beyond our control.

6. Returns and Refunds

We offer a return policy. To be eligible for a return, the product must be unused and in its original packaging. Please refer to our Return Policy for more details on the process and terms of returns and refunds.

7. Limitation of Liability

These terms and conditions shall be governed by and construed in accordance with the laws. Any disputes arising out of the use of our Site or Services shall be subject to the exclusive jurisdiction of the Egyptian courts.

8. Changes to Terms and Conditions

Kasatha reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Site after any changes shall constitute your acceptance of the new terms.

9. Contact Us

If you have any questions about these terms and conditions, please contact us by email at info@kasatha.com.